Frequently asked questions
How long does shipping take?
Israel: Standard delivery takes 3–5 business days.
International: Delivery typically takes 7–14 business days, depending on destination and customs clearance.
Do you ship internationally?
Yes. ELLIPSIS ships worldwide.
International shipping rates and delivery times are displayed at checkout.
Can I return or exchange an item?
Yes. Returns and exchanges are available in accordance with our Returns & Exchanges Policy.
Items must be unworn, unwashed, and returned in original condition with tags attached.
Are sale items eligible for return?
Items purchased on sale may be subject to different return conditions and, in some cases, are considered final sale.
Please refer to the product page or our Returns Policy for details.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking details.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with your order number and clear photos of the issue.
We will assist you as quickly as possible.
How can I contact ELLIPSIS?
For any questions or support, please contact us at:
EMAIL | ellipsisdesigner@gmail.com
Whatsapp | +972-543545422