Shipping policy

SHIPPING POLICY

Last updated: 27.01.26

At ELLIPSIS, we aim to deliver your order as quickly and efficiently as possible.

This Shipping Policy outlines our delivery methods, timelines, and conditions.

1. Shipping Destinations

ELLIPSIS ships orders within Israel and to international destinations.

2. Shipping Methods & Delivery Times

Israel

• Standard Shipping

  Delivery within 3–5 business days

International

• International Shipping

  Delivery within 7–14 business days, depending on destination and customs clearance

Delivery times are estimates and may vary due to factors beyond our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on destination and selected shipping method.

4. Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees imposed by local authorities.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

5. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

6. Delays

ELLIPSIS is not responsible for shipping delays caused by:

• Shipping carriers

• Customs clearance

• Weather conditions

• Events beyond our control

7. Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.

ELLIPSIS is not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

8. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with relevant details and photos.

We will assist in resolving the issue as quickly as possible.

9. Contact Information

For questions regarding shipping, please contact us at:

ellipsisdesigner@gmail.com | +972-543545422